Returns & Exchanges
At volant, we are committed to help you live a better life through aromatherapy. We know that a purchase does not always turn out exactly the way you expected. That is why we have the market's best return and exchange policy.
The 100% satisfaction guarantee
We believe that you will love our products as much as we love designing and producing them. Therefore, we have a 100% satisfaction guarantee on the volant diffuser. Return the diffuser for free, no questions asked, within 30 days.
All other products can be returned or exchanged for free within 14 days of purchase if the item is returned unused and sealed in the original packaging. Contact our customer support team at firstname.lastname@example.org for help with returns or exchanges.
Express delivery is available at an extra cost. It is a great option for shoppers who buy gifts at the last minute. Select the express option at checkout.
The price adjustment guarantee
We are happy to offer you a price adjustment during a sale period if you have purchased a product 30 days before the sale. The refund will be applied back onto the card or account you paid with. Price adjustments are not offered for discontinued items. Price adjustments are not valid for purchases made with gift cards.
How it works
Send us an email or chat with us
Receive a free return label
We'll send you a complimentary return sticker to send the product back to us.
Get a new product, store credit or refund
When we receive the product, we'll check it and then send you a new product, store credit, or a refund.